Thanks.Blizzard has technical support forum right here: post there instead. I am thinking of contacting my ISP (Comcast Xfinity) and talking to them about my upstream and downstream power levels. My problem is just I keep getting disconnected when playing WoW. I watched this youtube video about upstream and downstream power levels:īut that youtube video is about 'Your Cable Modem Disconnects'. I have tried everything that I could think of and everything I have read on the internet, on google. I made another post in the Computer forum:īut I wanted to create another one because I didn't like the title lol.īut anyways, I can't play WoW because I keep getting disconnected. If so, contact your Internet provider for further troubleshooting.Help! I can't play WoW! I keep getting disconnected. If you continue experiencing disconnects, visit and determine whether your latency is above 500 ms. Reconnect to the servers with only "Warcraft III" running on your computer. Alleviate this issue by closing all connection-intensive programs running on your computer. Internet connections with latency over 500 ms can cause disconnects while playing in heavily populated online matches. Ensure no one else has access to your CD key or tries to access the game while you are playing to avoid multiple IP disconnects.
Key sharing is against the Terms of Use and can lead to an IP ban or restriction.
If you and a friend share a single "Warcraft III" license or key, disconnects occur if you attempt logging in while the other is playing or vice versa. After the scan is complete and any threats removed, reset your server list by following the registry edits and fixes on the official Blizzard Support site.
Scan your computer for viruses, using an updated virus definition database. Any other connections are unreliable and not supported by Blizzard. The only legitimate gateways are USEast, USWest, Europe and Asia. If you have recently downloaded any maps or connected to privately hosted servers, it's possible you picked up a virus that altered your server file list and is directly causing connection issues.
Additional information on port forwarding and network support is available on the Blizzard Support pages.
If this does not work, check your network wiring and ensure it's properly seated in the computer's and router's Ethernet ports. Log in to your router's administration page via a Web browser and ensure ports 6112 through 6119 TCP are open for traffic flow. Disconnections from LAN matches are attributed to faulty internal wiring or router settings. LAN-based matches between players on your internal home network are not routed through the Internet or servers. If you are properly connected and continually drop connection, contact your Internet provider for additional troubleshooting. This is vital if you are hosting the game, as signal loss on the host computer will cause anyone playing the match to lose connection. Any time you attempt an online match through the service, ensure your computer is connected directly to your router or modem. If you are playing via wireless, satellite or cell-based networks, a weakened signal can result in multiple disconnects. "Warcraft III" is susceptible to disconnects when connected via the servers due to Internet connection problems.